|Where are you
||Lincolnshire, England. About 100 miles north of
|Do you have a shop?
||No, but providing we have a few days warning
visitors are always welcome here to collect previously ordered items.
|Do you ship overseas?
||Yes, we use Parcel Force Datapost for larger
consignments and the Royal Mail for lighter items. There is a 2 tier
price/speed/insurance level for parcels to suit most customers. But note that
almost every item on this site requires an export licence to ship out of the
UK. The procedure is quite painless (for the customer!) and just requires a
simple letter which can be downloaded and filled in at our parent site, click
here for more info
|What are your terms and
||Click here for information on these
|How do I get in touch with you?
||Click on the 'contact us' link left for further
details or 'email'
|Do you have a catalogue of your
||Yes, click on the catalogue link left for further
|Do you buy items?
||Yes, of course, and take them in either way part
exchange as well.
|What are your opening hours?
||10.30am to 6.30pm Monday to FridayUK time.
Obviously requirements mean we may not be available continuously during these
times but fax, e-mail and answer machine facilities are available
|What is the price in my
||Due to fluctuations in exchange rates all prices
are quoted and charged in Pounds Sterling, you will need to approximate the
value in your own currency, various sites exist on the web which will provide
this information, or your bank will tell you.
|Will I have to pay import duty?
||This depends on the laws in your country, EC
rules mean that people living in member states may not have to worry, other
countries will have their own rules. We will not under any
circumstances attempt to circumvent customs regulations
|Are there any products you cannot
||Basically, only those which are prohibited under
international laws governing commerce and dangerous items to transport on
aircraft (for example fuel based portable cookers), or those which due to their
size or shape are basically impossible to freight by standard methods. We do
not sell firearms or ammunition. Laws regarding deactivated weapons vary from
country to country, even within the EC, and we cannot legally ship to countries
with different laws to our own. Deactivated weapons are very difficult to ship
now as most carriers will not take them, we can employ a specialist but this is
If you wish to order any items for export out of the UK, you
will need to assist us in applying for an Export Licence, this is quite simple.
Click here to go to our
parent site for the easy to complete form letter and more information
|What about weapons accessories and
parts, do they have any restrictions?
||The laws in the UK concerning firearms parts are
fairly ambiguous, and there are at least two interpretations. However, one
thing is for sure, any item leaving this country which is associated with a
weapon will need an export licence, click
here for more information at
our parent site. We will obtain these on your behalf if this formailty is
|I am a UK resident, do I need any
kind of licence to own inert ammo or deactivated weapons?
||The short answer is no, no licence is
|What payment methods can I use?
||We accept Visa and Mastercard, but please be
aware that we add a 4.5% handling charge to the total value of these
transactions, (debit cards incur a service charge of 50p) Sterling bank drafts,
International Money Orders (IMO's), electronic transfers into our UK account in
sterling are also acceptable. Foreign cheques can be accepted (e.g. a US
dollars cheque) but there is a charge of £17 to negotiate the cheque and
it can take up to 4 weeks to confirm that the cheque has been irrevocably
cleared. Cash in Pounds Sterling is also acceptable but not recommended by
post! For UK customers Postal Orders are also OK.
|How long does it take to despatch
||For those that we have large stocks, normally a
few days, but please allow 21 days. One off items can take a little longer as
we sometimes have to locate them within our mobile fairs stock. Items requiring
an export licence can around a month.
|Do you have a returns policy?
||Yes, but see our terms and
conditions for more details.